Chris K. Sanford

View Resume

Customer Experience Leader with 10+ years of expertise across UX design, game design, and front-end development. I bring a proven track record of creating impactful, scalable product experiences as a Senior UX Designer and UX Manager. Known for driving cross-functional collaboration across Product, Engineering, Content, Design, and Marketing, I specialize in aligning design strategies with business goals to accelerate growth and improve customer satisfaction. I thrive in fast-paced environments where I can lead teams, coach and mentor designers, and shape customer-centric solutions that deliver measurable value.

Role: UX Manager

As a UX Manager at Amazon, I’ve had the privilege of remotely hiring and building a high-performing team of exceptionally talented designers. I discovered a deep passion for coaching by fostering trust through empathy and encouraging authenticity across the team. My leadership philosophy centers on empowering designers with the autonomy to make informed decisions grounded in customer research and strong design rationale. I create a psychologically safe environment where designers are inspired to drive meaningful impact - crafting experiences that focus on real outcomes and improve the lives of our customers. My approach to UX design emphasizes business value by blending strategic vision with compelling storytelling to deliver customer-first solutions that support long-term growth.

Portfolio

Promotion Compensation Workflow

Overview
This project was a completely new workflow replacing an obsolete legacy tool, allowing managers to review their employee's compensation after a promotion. Due to the sensitive nature of this project and out of repect for my employeer, I have password protected this deck and will make it available to prospective employers. Thank you for your understanding.

Role
Lead designer

New Visual Design Language - Dice Modern

Overview
In an effort to bring Dice.com into the current competitive landscape, we knew that we needed a design revolution. Dice needed to go under the microscope from the ground up. As a studio, we needed to work to convince senior executives and leadership that an investment into the visual language Dice represented was critical to our success. We undertook the enormous effort of completely re-envisioning what it meant to be a technologist today and how users perceive the potential we can provide to help enable them to find the best possible careers in technology. We accomplished this through great collaboration, appealing emotionally to users and creating an engaging and memorable experience on Dice. This is the result of that redesign effort.

Role
Sr. UX Designer with the DHI Design Studio

Dice Candidate Application Experience

Problem
The existing experience on Dice for registering and applying for jobs was outdated, convoluted, and arduous, leaving users frustrated with high rates of abandonment.

Role
UX Lead with two additional designers.

DHI Corporate Website

Problem
The corporate DHI website required a complete re-envisioning to involve feedback from internal and external stakeholders, interviews, and UX research to more empathetically provide for the needs of it's primary audiences. Both investors as well as potential job candidates found the site confusing and lacking context or direction.

Role
UX Lead

DHI Tech Conference Talk - NOVA: The Design System

This was a very exciting presentation I created and presented to an internal technology organization of over 120 software developers, to inform the broader organization of our collective efforts to adopt our new design system.